Voice over IP Courseware
[Voice over IP course - Sample Chapters]
Voice over an IP network, whether the Internet or a private company network, is a truly disruptive technology.
Telephone companies will be affected by it; they will adapt or disappear. Businesses will
evaluate its benefits and eventually adopt it. And finally, consumers will use it,
maybe to save money on long distance charges or maybe to take advantage of lower monthly
telephone bills.
The Voice over IP revolution is here. Everyone is talking about it, some are doing it. If you want your fair
share of it, you need to offer training for Voice over IP (VoIP).
With a topic as complex as Voice over IP, instructor-led training delivers the maximum benefit. We offer the
VoIP courseware that you need to successfully provide these courses. Here are the details.
Two Courses
Voice over IP Overview
This course covers all the bases of VoIP, but is accessible to non-technicians.
In other words, it’s as technical as it has to be, but no more technical than it must be. Duration: 1 day
[Course Outline]
Voice over IP Implementation
This course covers VoIP at the technical level that designers, installers and
support personnel need.
Duration: 2 days, prerequisite: VoIP Overview
[Course Outline]
Two audiences, two courses!
We have identified two profiles for your potential customers.
- Non-technical audience who needs to understand VoIP. This may include the following:
- Management who evaluate and make the decisions on deploying VoIP technology for their organizations.
- Marketing and sales professionals for computer and telephony products.
- Professionals in the telephone or communications industry who will be facing VoIP sooner rather than later.
- IT professionals who will need to integrate with or support VoIP on their systems.
- Anyone who wants to understand and develop skills about Voice over IP technology.
- Technical audience who need to understand VoIP at a deeper level.
- Professionals who provide support or administration for their IT systems.
- Professionals who provide support or deployment of the VoIP system.
- Software engineers, system engineers, network administration and support.
- Professionals who need to understand the various approaches and technologies in order to design a
VoIP based telephony solution for their organization.
